Privacy Policy

NapaCabs.com knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting NapaCabs.com, you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does NapaCabs.com Gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at NapaCabs.com. Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses NapaCabs.com. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at NapaCabs.com if we cannot recognize you, we want you to be aware that these tools exist.

E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from NapaCabs.com if your computer supports such capabilities.

Information from Other Sources: For reasons such as improving personalization of our service (for example, providing better product recommendations or special offers that we think will interest you), we might receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.

What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.

The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of NapaCabs.com's coolest features, and we recommend that you leave them turned on.

Does NapaCabs.com Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only with the subsidiaries NapaCabs.com and NapaCabs, Inc., controls and as described below.

Business Transfers: As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that NapaCabs.com or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Protection of NapaCabs.com and Others: We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of NapaCabs.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?
We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (credit card number, expiration date, and billing address). This information is used for billing purposes and to fill customers' orders. If we have trouble processing an order, this contact information is used to get in touch with the user. This information is transmitted via our secure server, all your personal information is encrypted before it is transmitted over the Internet, we use Secure Sockets Layer (SSL) to ensure that your information and credit card number are safely transported online. While on a secure page such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just 'surfing'.

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

What Information Can I Access?
NapaCabs.com gives you access to the following information about you for the limited purpose of viewing and, in certain cases, updating that information. This list will change as our Web site evolves.

Your Account

Your Wish List
What Choices Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such NapaCabs.com features as Wish Lists.

You can add or update certain information on pages such as those listed in the "What Information Can I Access?" section above. When you update information, we usually keep a copy of the prior version for our records.

If you do not want to receive e-mail or other mail from us. (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of NapaCabs.com, and it is your responsibility to review them for changes.)

The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Children
NapaCabs.com does not sell products for purchase by children. If you are under 21, you may use NapaCabs.com only with involvement of a parent or guardian to purchase non-alcohol gifts and accessories.

Conditions of Use, Notices, and Revisions
If you choose to visit NapaCabs.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of California. If you have any concern about privacy at NapaCabs.com, please send us a thorough description to Support@NapaCabs.com, and we will try to resolve it. Our business changes constantly. This Notice and the Conditions of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes.

Automatic Information
Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locators (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for and phone number used to call our 800 number.

Send mail to Support with questions or comments about this web site.

OUR ADDRESS

Email us your comments and questions