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In case you are experiencing any troubles with logging into your account today, try clearing your browser cookies.
System Administrator Dec 9, 2014

How to clear cookies in your browser Chrome Click the Chrome menu  on the browser toolbar. Select Tools. Select Clear browsing data. In the dialog that appears, select the checkboxes for the types of information that you want to remove. Use the menu at the top to s...

I've lost my password, how do I recover it?
System Administrator Dec 9, 2014

Usually, you should just use "Forgot My Password" function in the customer login screen. After you submit your email address, a new password will be sent to your email. Normally, it arrives within 5-15 minutes.

I tried resetting my password through your website, but no email arrived. What should I do?
System Administrator Dec 9, 2014

Such situation is likely to result from some spam filters on recipient's side. First of all, make sure to check the "Spam" (or similar) folder of your mailbox. If the password recovery email cannot be found there as well, contact our support team, they will check the case.

The email address I have used for registering at your store no longer exists. How do I recover my access in this case?
System Administrator Dec 9, 2014

Resolving such situation may be a bit complicated. We can only use the email address specified in the account details for communicating with our customers.   The only way to restore the account access in such case is to verify the ownership. We consider Unique Transaction ID...

Can I add a gift message?
System Administrator Dec 13, 2014

Yes, you can add a Gift note during the checkout process under Step 3 "Shipping Method" - select "Add gift Message listed below the shipping options, see screenshot below:

How do I redeem Reward Points?
System Administrator Dec 13, 2014

You can redeem Reward Points at your Shopping Cart page, go to Cart page by clicking on Cart (top right) then select "VIEW SHOPPING CART" below the "CHECKOUT " button see screenshot below:          Then in the top right column, enter points in the Reward Points box...

Napcabs Help Center
System Administrator Feb 4, 2015

Napcabs Help Center   CALL US: 1-800-410-6004   HOURS: Monday- Saturday: 9:00am-6:00pm, Pacific time  Sunday & Holidays: Closed USE OUR ONLINE SELF-HELP:  Frequently asked questions (FAQs) and answers search above. Most common below"   EMAIL US   ...

Inventory

7 Item(s)

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